UniCare Managed IT Services
helps you control the largest single cost of business technology
 
 
 
  Total Desktop Care Plus    
 
 

Anti-virus Monitoring

SAAZ provides anti-virus software monitoring and detection. Every four hours SAAZ performs a check to see if definitions are updated. Alerts are sent if definitions fall three days behind. SAAZ is also able to detect if anti-virus software is installed for a majority of anti-virus software packages.

 
Microsoft Patching
Partners can choose to self manage Microsoft Patching, either through their own tools, or using SAAZ’s Patch Deployment Engine. Partners could also choose to let SAAZ automatically deploy all Microsoft Security Patches or SAAZ’s Whitelisted Microsoft Patches. Partners using SAAZ’s automatic deployment can also benefit by using SAAZ’s Patch Deployment Engine to push out any Microsoft Patch.
 

Temp File Removal
SAAZ performs weekly scheduled temp file removal. If left unchecked these folders can grow and cause low disk space errors or affect the paging file causing the computer to run slow.

S.M.A.R.T. Analysis
SAAZ is able to capture information provided by S.M.A.R.T. hard drives. S.M.A.R.T. alerts are vendor specific and usually report precursors to hardware failure.

 
Highlights
  • Script Library
  • Client Communicator
  • Vipre Enterprise
  • LogMeIn Pro2
  • Patch Management
  • Asset Reports
  • Policy Enforcement
  • Temp File Removal
  • Asset Change Reports
  • PSA Integration
  • S.M.A.R.T. Analysis
  • Logical Disk Checks
 

Logical Disk Checks
SAAZ checks each logical disk on the Desktop to assure there is more than 200 free megabytes available.

VIPRE Enterprise
Unified V & D will provide a license for VIPRE Enterprise for each installed SAAZ agent under TDC+. Licenses can be pooled across multiple sites to provide centralized end client monitoring and management.

 
 

If you already have another anti-virus solution deployed, you can still benefit by deploying VIPRE Enterprise anti-spyware.

 

Centralized Management Portal
The Centralized Management Portal provides a 360 degree view of your client's network infrastructure. All activities, alerts and reports are available via our Centralized Management Portal.

 
 

Asset & Inventory Scans
Scans are scheduled to run weekly to capture hardware, software, and operating system settings from users’ desktops. This data is reported back to Unified V & D’s Data Center and is available in our centralized management portal as prefabricated reports. Hardware reporting can be customized using our Report Builder.

 

Reporting
Data gathered by weekly scans is processed by the Data Center and produced as prefabricated reports in the centralized management portal. Unified V & D also provides three Executive Reports: On-Demand Executive, Monthly Executive (short), and Monthly Executive (detailed).

Monthly Data Export
Available for email, the Monthly Data Export is a group of delimited les you can import into a spreadsheet or database system to create custom trending and reporting your data.

 
 

Script Library
Unified V & D provides an extensive library of pre-created scripts to help automate tasks and monitor systems. Some examples include: software installs and uninstalls, registry changes, system settings updates, additional system monitors, and automated maintenance. No programming is required. All scripts are deployed through an easy to use web interface. Deploy to a single machine or across multiple sites on-demand or on a scheduled basis.

 

Configuration Management
Through the centralized management portal you can configure system configuration templates forcing standardized user configurations across any desktop running SAAZ. Configure the computer environment and nearly every Microsoft conguration option from the Desktop, Start Menu, Internet Explorer, Registry, Control Panels and Power Management settings.

Client Communicator
Bring our brand to you, stay in touch and cutting support costs. The Client Communicator is a program that resides in the system tray with your Unified's branding. Users can create support tickets, receive messages and RSS feeds from Unified support. Add administrative scripts to the menus of the Client Communicator and provide you clients with a Self Service module. You can have a different set of menus and options for each of your client sites.

 
     
 
 
 
 
Our Mission

"To Create lasting relationships through high quality business services and solutions delivered with the utmost integrity and value"

 
 
Testimonials

Just so you know, whatever you have done to the network has helped tremendously. It is moving very fast. Thank you

- Jason Husk,    Disaster America,   

 

When I have worked with Brian on specific issues, no matter how big or small, he makes you feel like it's the most important thing he is doing at that time. I have noticed that he is that way with everyone he comes in contact with. He has a genuine concern for people and that comes through in everything he does.

- Jennifer Davis,    Abletek,   

 

Would not, should not, could not think of using any other company than Unified Voice and Data. Fast, accurate, one time fix for all our needs. Dave and Brian have saved the day many times for us!

- Kim Copaus,    A1 Fire & Equipment,   

 

I have known Brian Carden for over ten years and always found him to be very professional and consistent. I have come to rely and count on his opinion as being in the best interest of my company. I believe him to be honest and very trust worthy. When I have had IT issues, Brian has calmly worked through it with positive results every time.

- Gary Minter,    American Plating Company,   

 

It's always a pleasure to work with people who know the meaning of efficiency, and friendship.

- Blanca Hernandez,    Nupi Americas,   

 

My number 1 current sales rating with Comcast Business Services would not have been possible without Unified Voice and Data, not only have they been there for my Clients 24/7 but they have also been there for my personal growth in the industry. I owe so much to Dave Arminski and Brian Carden and I will never stop sending my Clients to Unified Voice and Data because I know they will get the attention and dedication they deserve! Thank you Unified Voice and Data for all your support!

- Nicole Owen,    Comcast,   

 

Brian Carden and Unified Voice and Data are very reliable in the IT world. We haven't had a problem that they were unable to fix. Their prices are affordable, as well!

- Sarah Humphries-Smith,    Tri Con Works, L.P.,   

 

"Brian seems to be one of the smartest computer persons I have come across"

- Ajit Thakur ,    Ajit Thakur, CPA,   

 

Brian's honesty, professionalism, self-confidence, and expertise in his highly-skilled techinical field truly made him an asset to us, while his ability to communicate with us in a non-technical manner allowed us to better understand his recommended courses of action.

- Wanda Patterson,    LAAP, INC.,   

 

Brian and his group at Unified exemplify the best at client support. The crew at Unified are knowledgeable in tech support and strive to resolve the clients issues as quickly as possible so their work day is not interrupted. They offer on the spot help when a problem occurs which is very important in today's business world.

- Melissa Fontana,    Iberia Management Systems Inc.,   

 

Brian has a wonderful personality for his work. It is easy to talk and work with him. I would recommend his as an IT professional to install, repair, or advise anyone in need of those services.

- Hugh Butler,    South Texas Assemblies of God,   

 

Brian Carden is one of the number one IT people in the world that I know of that can handle any job. No matter how big or small the project is, Brian and his staff at Unified Voice and Data are always at the top of there game and will always handle the job at hand and run with it to make greater strides for any business to be more successful. unified is made up of a group of great christian guys willing to step up to the plate and hit a home run out of the park every time.

- Jonathan Lara,    OEM Seals,   

 

Unified Voice and Data is my vendor of choice for computer repair. They do what I need, when I need it done. Prices are very reasonable and I know they care about my business.

- Mike Godsey,    Godsey Insurance & Financial Services, Inc.,   

 

Good morning Brian. Great job. I see the good results of your effort. The performance of my pc is much improved. Thanks again!

- Bob Powell,    Scott Stephens and Associates, Inc.,   

 

Brian is a great IT consultant and will do everything possible to be sure everything within your network works perfect. I assure any client, if you stick with Brian Carden not only will you be more than pleased with his work but he stands to save every company a great deal of money. In this economy, that is something no one can pass up.

- Chris Alexander,    Dell,   

 

"He is also a most dependable team player. His good judgement and mature outlook ensure a logical and practical approach to his endeavors."

- Eddie Miller,    Edward Miller Realestate Appraisals,   

 

As a small company with 8 computer systems and 1 server, Unified Voice and Data has bailed us out of numerous computer related emergencies within a quick response time. This is far and above the best experience our company has had to date with an IT and computer services group.

- Ryan Dagley,    Scott Stephens and Associates, Inc.,   

 

Unified Voice and Data means integrity, consistency, efficiency, effort, and just good people! It all spells, value added, for the organization I lead!

- Robin Butler,    First Baptist Church of Crosby,   

 

Our experience with Unified Voice and Data has been nothing but great. The prompt, individualized service we receive is greatly appreciated. We feel as if the staff at Unified looks out for our best interest.

- Kay Schexnayder,    Oilwell Tubular Consultants,   

 

 
copyrights @ 2010 Unified V & D. All Rights Reserved