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A Network Operations Center (NOC) that provides 24x7 visibility of Windows-based desktops/laptops for all businesses. Proactive service is provided with preventive maintenance scheduled at specified intervals. |
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UniCare Watch NOC plus unlimited remote Virtual Service Desk. The Virtual Service Desk provides a US-based support team ready to answer and remediate most desktop and server issues. The Service Desk can be reached by phone or by email. |
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All services provided in the UniCare Watch and Remote support packages plus complete onsite service and repair of covered workstations and servers. Only project work is billed separately at a discounted rate without additional travel fees. |
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